Challenge

Sprint needed to improve the processes and systems it used to acquire, manage and monitor spectrum for the company’s cellular networks. As a global wireless provider, the  company wanted to maintain a high level of service, attract new customers and expand its  services.

Solution

Experience by Design worked with Sprint’s Corporate Strategy team to identify functionality and features, define critical data and information needs, and design the look  and feel of the user interfaces for a suite of integrated desktop and web-based applications.

We worked with project stakeholders and team members across the company to develop system and experience models, application flow diagrams, wireframes and other  documentation to guide planning, design and implementation of new software.

Result

The Sprint Corporate Strategy team successfully implemented tools needed to help users perform tasks more efficiently and with greater accuracy, allowing the company to meet its  strategic and operational goals.

List of Services

• Business + Requirements Analysis
• Collaborative Workshops
• Concept Modeling + Task Analysis
• Information Architecture + Navigation Design
• Interaction Design
• User Interface Design